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Effective Date: January 1, 2026
These Terms of Service (“Terms”) govern access to and use of the websites, applications, digital services, booking platforms, and related systems operated by Moreno Family Holdings Corporation, doing business as The Golf Reserve (“The Golf Reserve,” “Facility,” “we,” “us,” or “our”).
By accessing, browsing, registering for, or using any portion of our services, you (“User,” “you,” or “your”) agree to be legally bound by these Terms. If you do not agree, you must not use our services.
1. SCOPE OF SERVICES
The Golf Reserve provides access to a combination of physical facilities and digital services, including but not limited to:
Informational content available at www.thegolfreserve.com
Online booking, reservations, memberships, and payments administered through Golfbook.ing, with payment processing provided by Stripe
A web-based and app-based experience hosted on the Base44 platform, including:
Membership information
Facility details and hours
GolfDoc AI virtual caddie services
My Performance tracking features
Facility access systems and secure entry controls administered through KISI
Each component operates independently and may be governed by additional third-party terms.
2. ACCEPTANCE & ELECTRONIC CONSENT
By creating an account, making a reservation, purchasing a membership or package, downloading or using our app, or accessing the Facility, you acknowledge that:
You have read and understood these Terms
You consent to electronic communications
Electronic acceptance constitutes a legally binding agreement
Continued use of any service constitutes acceptance of updated Terms.
3. USER ACCOUNTS & RESPONSIBILITY
3.1 Account Creation
Users may be required to create:
A booking account through Golfbook.ing
A separate app account for GolfDoc AI and My Performance services
These accounts are not connected and are managed independently.
3.2 Account Security
You are solely responsible for:
Maintaining the confidentiality of your login credentials
All activity occurring under your accounts
Any access or use resulting from your failure to secure credentials
Sharing accounts, credentials, access codes, or login information is strictly prohibited.
4. BOOKINGS, PAYMENTS & TAXES
All reservations, memberships, packages, pricing, fees, and taxes are administered through Golfbook.ing
Payments are processed exclusively through Stripe
Availability is not guaranteed
Errors, delays, or conflicts may occur due to system limitations or third-party failures
The Golf Reserve is not responsible for payment processor errors, banking issues, or third-party outages.
5. GOLFDOC AI & PERFORMANCE TOOLS
5.1 Informational Use Only
GolfDoc AI and My Performance features are provided for informational and educational purposes only.
They:
Do not constitute professional golf instruction, medical advice, or coaching
Do not guarantee improvement, accuracy, or results
May produce incomplete, inaccurate, or outdated information
5.2 User Responsibility
You acknowledge and agree that:
You assume full responsibility for how you interpret or apply AI-generated content
The Golf Reserve makes no warranties regarding performance outcomes
5.3 Prohibited AI Use
You may not:
Abuse, overload, or manipulate AI systems
Attempt to reverse engineer AI outputs
Use AI services for unlawful or unauthorized purposes
We reserve the right to restrict or suspend AI access at our discretion.
6. ACCEPTABLE USE & PROHIBITED CONDUCT
Users may not:
Circumvent booking, pricing, or access limitations
Scrape, copy, or extract data or content
Reverse engineer any system, software, or workflow
Interfere with Facility operations or digital infrastructure
Engage in fraudulent, abusive, or disruptive behavior
Violations may result in suspension or termination of access without notice.
7. INTELLECTUAL PROPERTY
All content, systems, software, workflows, designs, branding, AI outputs, and materials are the exclusive property of The Golf Reserve or its licensors.
You are granted a limited, revocable, non-exclusive license to access services for personal, non-commercial use only.
No rights are transferred.
8. DATA USE & PRIVACY
We do not sell personal data to commercial third parties.
We may share user information with:
Booking and payment providers
Security and access control vendors
Coaching partners working directly with The Golf Reserve
Legal or regulatory authorities when required or deemed appropriate
Use of services is also subject to our Privacy Policy.
9. FACILITY ACCESS & SECURITY SYSTEMS
Facility access is controlled through KISI and related systems.
You acknowledge that:
Access credentials are time-limited and user-specific
Access may fail due to technology, signal, or vendor issues
Misuse of access credentials is grounds for suspension or termination of access indefinitely.
The Golf Reserve does not guarantee uninterrupted access.
10. SERVICE AVAILABILITY & MODIFICATIONS
We do not guarantee:
Continuous service availability
Error-free operation
Data retention or accuracy
We reserve the right to:
Modify, suspend, or discontinue services
Update features or functionality
Restrict access without notice when necessary
Reduce access or utilization in the event of misuse of the system or booking system.
We reserve the right to cancel any booking at any time without consent of the booking party.
11. THIRD-PARTY SERVICES DISCLAIMER
The Golf Reserve is not responsible for the performance, security, or availability of third-party platforms including, but not limited to:
Golfbook.ing
Stripe
Base44
KISI
Squarespace
Foresight Sports
Use of third-party services is subject to their respective terms.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
The Golf Reserve shall not be liable for indirect, incidental, consequential, or special damages
Liability shall not exceed amounts paid by you in the preceding twelve (12) months
We are not liable for data loss, missed reservations, or service interruptions
13. INDEMNIFICATION
You agree to indemnify and hold harmless The Golf Reserve from any claims arising from:
Your misuse of services
Your violation of these Terms
Your guests’ actions
Unauthorized access or conduct
14. ARBITRATION & GOVERNING LAW
These Terms are governed by the laws of the State of Arizona.
All disputes shall be resolved exclusively through binding arbitration in Maricopa County, Arizona, before a single arbitrator. You waive the right to a jury trial and class actions.
15. SEVERABILITY & ENTIRE AGREEMENT
If any provision is found unenforceable, the remaining provisions remain in effect.
These Terms, together with the Membership Agreement and Liability Waiver, constitute the entire agreement between you and The Golf Reserve.
16. CONTACT
Questions regarding these Terms may be directed to:
information@thegolfreserve.com. -
THE GOLF RESERVE MEMBERSHIP AGREEMENT
THE GOLF RESERVE MEMBERSHIP AGREEMENT
This Membership Agreement (the “Agreement”) is entered into by and between Moreno Family Holdings Corporation, doing business as The Golf Reserve (the “Facility”), and the individual enrolling as a member (the “Member”). This Agreement becomes effective upon the Member’s electronic acceptance through the Facility’s website, mobile application, or other authorized digital platform (the “Effective Date”).
1. MEMBERSHIP TERMS
Memberships are offered strictly on a month-to-month basis and confer no ownership interest, equity, or guaranteed access rights. Membership privileges are revocable, non-transferable, and subject to compliance with this Agreement and all Facility policies, as amended from time to time.
Except where expressly stated herein, all membership dues, fees, and charges are non-refundable, regardless of usage, access limitations, suspension, or early termination, to the maximum extent permitted by law.
2. MEMBERSHIP OPTIONS, PRICING & ELIGIBILITY
The Facility reserves the absolute right to establish, modify, limit, or discontinue any membership tier, pricing structure, promotional rate, or discount, subject only to applicable legal notice requirements.
Founding Memberships are issued at a preferential rate and are permanently forfeited upon cancellation, non-payment, suspension, or termination, whether voluntary or involuntary. Founding Membership pricing shall not be reinstated under any circumstances.
Certain memberships, discounts, or promotional offerings may require initial and ongoing verification of eligibility, including but not limited to proof of employment, residency, military or first responder status (active or retired), corporate affiliation, or household or family relationship.
Failure to provide, maintain, or update required documentation authorizes the Facility to retroactively adjust pricing, assess unpaid balances, suspend access, or terminate membership without refund.
3. BILLING, PAYMENT AUTHORIZATION & NON-PAYMENT
By enrolling, the Member expressly authorizes the Facility to automatically charge the payment method on file for all membership dues, guest fees, penalties, damages, and any other amounts owed under this Agreement.
Membership dues are billed and charged on the first (1st) calendar day of each month.
If the first (1st) day falls on a weekend, banking holiday, or non-business day, the Facility may process payment on the preceding or next available business day, at its sole discretion.
Members are responsible for maintaining a valid payment method at all times. Failure to successfully process payment within five (5) business days of the billing date shall result in automatic cancellation of membership, without further notice, and immediate forfeiture of all reservations, booking privileges, and membership benefits.
Members acknowledge that billing notices, reminders, and receipts may be delivered electronically, and failure to receive or review such communications does not relieve the Member of payment obligations.
The Facility has no obligation to provide grace periods, extensions, or reinstatement following cancellation due to non-payment.
4. PRORATION OF INITIAL MEMBERSHIP TERM
For memberships initiated after the first (1st) day of a calendar month, the Facility may, but is not required to, proratethe initial month’s dues.
If prorated, dues shall be calculated by dividing the full monthly rate by the total number of days in the applicable month and multiplying that amount by the remaining days in the month at the time of enrollment.
All prorated charges are final and non-refundable. Full monthly dues shall automatically resume on the first (1st) day of the following month.
5. MEMBERSHIP CANCELLATION & NOTICE REQUIREMENTS
Members must submit a written cancellation request at least thirty (30) calendar days prior to their next scheduled billing date in order to avoid being charged for the subsequent billing cycle.
Cancellation requests received fewer than thirty (30) days prior to the next billing date shall take effect for the following billing cycle, and the Member remains fully responsible for all dues incurred during the notice period.
Verbal requests, in-person statements, or informal communications do not constitute valid notice.
At its sole and absolute discretion, the Facility reserves the right to grant or deny refunds, credits, or prorated adjustments under any circumstances.
6. RESERVATIONS, CANCELLATIONS & ACCOUNT SUSPENSION
Members must cancel reservations no fewer than twenty-four (24) hours prior to the scheduled reservation start time.
Failure to comply may result in penalties including, but not limited to:
Loss of booking privileges
Temporary or permanent account suspension
Termination of membership without refund
The Facility retains sole discretion to determine what constitutes excessive cancellations, no-shows, or misuse of the reservation system. Where practicable, notice may be provided; however, notice is not required where immediate action is necessary.
7. GUEST POLICY, WAIVERS & LIABILITY TRANSFER
All guests, whether complimentary or paid, must complete a Facility-approved liability waiver prior to participation.
If a guest fails or refuses to execute the required waiver, the Member expressly agrees to assume full legal responsibility on behalf of the guest, including all risks of injury, loss, or damage, regardless of the guest’s age, capacity, or refusal.
The Member agrees to indemnify, defend, and hold harmless the Facility from any claims, damages, injuries, or losses arising from the guest’s presence or participation.
8. UNAUTHORIZED ACCESS & “PIGGYBACKING”
Unauthorized access to the Facility, including “piggybacking” or allowing entry to individuals not properly registered or paid for, is strictly prohibited.
The Facility reserves the right to audit occupancy against reservations. If unauthorized guests are identified, the Member authorizes immediate charging of the full non-member rate for each unauthorized individual, based on the reservation duration and time.
Repeated or intentional violations constitute grounds for immediate membership termination without refund.
9. FACILITY DISCRETION & ENFORCEMENT AUTHORITY
The Facility reserves the unrestricted right to suspend, limit, or terminate any membership for violations of this Agreement, misuse of the Facility, safety concerns, or conduct deemed detrimental to operations or other Members.
Such actions may be taken with or without prior notice and without refund, to the maximum extent permitted by law.
10. ASSUMPTION OF RISK, RELEASE & INDEMNIFICATION
Participation in golf activities involves inherent risks. The Member knowingly and voluntarily assumes all risks associated with Facility use, including risks arising from equipment failure, third-party conduct, or environmental conditions.
The Member releases, waives, and forever discharges the Facility from all claims except those arising solely from gross negligence or willful misconduct, to the extent permitted by law.
The Member agrees to indemnify and hold harmless the Facility from all claims arising from the Member’s actions or the actions of their guests.
11. FORCE MAJEURE
The Facility shall not be liable for failure or delay in performance resulting from events beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, flood, power outages, governmental orders, public health emergencies, epidemics, pandemics, civil unrest, or failures of third-party systems (“Force Majeure Events”).
During a Force Majeure Event, the Facility may suspend, restrict, or modify operations, access, reservations, or membership privileges without refund or credit, to the maximum extent permitted by law.
12. SEVERABILITY
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
13. GOVERNING LAW, ARBITRATION & WAIVER OF RIGHTS
This Agreement shall be governed by the laws of the State of Arizona.
All disputes shall be resolved exclusively through binding arbitration in Maricopa County, Arizona. The Member waives the right to a jury trial and participation in any class action.
14. ENTIRE AGREEMENT & ELECTRONIC ACCEPTANCE
This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions or representations.
The Facility may update policies upon reasonable notice. Continued use of membership privileges constitutes acceptance of revised terms.
Electronic acceptance, digital signature, or continued use of the Facility constitutes full legal consent.
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To digitally sign this waiver, click here.
THE GOLF RESERVE LIABILITY WAIVER & RELEASE AGREEMENTThis Liability Waiver & Release Agreement (the “Agreement”) is entered into by and between
Moreno Family Holdings Corporation, doing business as The Golf Reserve (the “Facility”), and the
undersigned individual (the “Participant”). This Agreement becomes effective on the date of
electronic acceptance via the Facility’s website or mobile application (the “Effective Date”). This
Agreement applies to all members, drop-in players, and guests.
1. VOLUNTARY PARTICIPATION
Participant acknowledges that participation in activities at the Facility is entirely voluntary and
includes, without limitation, the use of indoor golf simulators, golf balls, clubs, hitting mats, screens,
electronic systems, shared spaces, and related equipment.
2. ACKNOWLEDGMENT OF RISKS
Participant understands and acknowledges that participation in golf and related activities involves
inherent risks, including but not limited to: being struck by golf balls or clubs, slips, trips, and falls,
collisions with equipment or other participants, equipment or simulator malfunction, power or
technology failures, environmental conditions, and the negligent or intentional acts or omissions of
other participants or third parties. Participant further acknowledges that Facility staff may not be
present at all times, that activities may occur without direct supervision, and that risks may arise
from conditions that are not immediately apparent.
3. ASSUMPTION OF RISK
Participant knowingly and voluntarily assumes all risks, whether known or unknown, foreseeable or
unforeseeable, arising from participation in activities at the Facility, including risks arising from the
acts or omissions of the Facility, other participants, guests, or third parties, to the fullest extent
permitted by law.
4. RELEASE OF LIABILITY, COVENANT NOT TO SUE & INDEMNIFICATION
In consideration for being permitted to access and use the Facility, Participant hereby releases,
waives, and forever discharges the Facility, its owners, officers, employees, contractors, agents,
affiliates, and representatives from any and all claims, demands, causes of action, damages,
losses, or liabilities of any kind, whether known or unknown, arising out of or related to participation
at the Facility, except to the extent caused solely by the Facility’s gross negligence or willful
misconduct. Participant further agrees not to sue the Facility for any matter released herein.
Participant agrees to indemnify, defend, and hold harmless the Facility from any claims, damages,
losses, or expenses (including attorneys’ fees) arising from Participant’s actions or omissions, or
those of Participant’s guests.
5. MEDICAL AUTHORIZATION
Participant authorizes the Facility to obtain emergency medical treatment on Participant’s behalf if
deemed necessary. Participant assumes full financial responsibility for any medical services
rendered.
6. RULES & POLICIES
Participant agrees to comply with all Facility rules, policies, and instructions. The possession or
consumption of alcohol on the premises is strictly prohibited. Violations may result in immediate
removal from the Facility, suspension, or termination of access without refund.
7. GUEST RESPONSIBILITY
All guests must register through the Facility’s mobile application and complete this Agreement prior
to entry or participation. Participant acknowledges responsibility for ensuring guest compliance and
agrees to assume liability for any injuries, damages, or incidents involving guests, including
circumstances where a guest fails or refuses to execute this Agreement.
8. MEDIA RELEASE
Participant grants the Facility the unrestricted right to use photographs, video recordings, or other
media captured on the premises for promotional, marketing, and operational purposes, without
compensation. Participants may opt out of identifiable individual media use by submitting written
notice to the Facility; general background or crowd appearances are not subject to opt-out.
9. ADA NOTICE & OPPORTUNITY TO CURE
The Facility is committed to providing reasonable accommodations in compliance with applicable
law. Any participant requiring accommodation must notify the Facility and provide a reasonable
opportunity to cure any alleged non-compliance.10. ARBITRATION & WAIVER OF RIGHTS
Any dispute arising out of or relating to this Agreement shall be resolved exclusively through binding
arbitration administered by the American Arbitration Association (AAA) in Maricopa County,
Arizona, before a single arbitrator. Participant knowingly waives the right to a jury trial or
participation in any class or collective action.
11. GOVERNING LAW & SEVERABILITY
This Agreement shall be governed by the laws of the State of Arizona. If any provision is found
unenforceable, the remaining provisions shall remain in full force and effect.
12. PARENT / GUARDIAN CONSENT FOR MINORS
If Participant is under eighteen (18) years of age, a parent or legal guardian must accept this
Agreement and agrees to be bound by its terms on behalf of the minor.
13. ELECTRONIC ACCEPTANCE
Electronic acceptance constitutes a legally binding signature. By selecting “I Agree,” Participant
confirms that they have read, understood, and voluntarily agreed to this Agreement.