FAQs

  • The Golf Reserve operates on a reservation-based system for both members and non-members. All sessions must be booked in advance through our online booking system, ensuring you have guaranteed access to a suite when you arrive.

  • For drop-in players, public hourly rates are $60/hour during peak times and $50/hour during off-peak times.

    Save when you enroll in a membership or purchase a pre-paid reservations package.

  • Each of our memberships provides a set number of hours per day for you to reserve a suite.

    Once those daily hour limits are exhausted, members enjoy significant discounts on hourly rates - $45/hour for peak times and $35/hour for off-peak times.

    When booking additional time as a member, you will be able to secure any available time slot between 8am and 8pm at the discounted member rate.

    Just one of the perks of being a paid member: dedicated time each day and steep discounts on hourly rates should you need them.

  • After booking, you'll receive access instructions via KISI confirming your reservation and access. There are two access points for entry to the facility - one at the front and another at the rear of the facility.

    Reservation access is typically granted 5 minutes prior to your booked time.

  • The Golf Reserve is a semi-autonomous, self-service facility designed for your privacy and convenience. Staff are on site daily at various intervals to support customers and maintain the facility.

    Additionally, staff including coaches, can be scheduled for onboarding and training sessions. We make it easy to connect with a member of our team via email, phone, or video chat for any assistance you need.

    From the app, simply click the chat bubble and ask to get support from a member of the staff.

  • Each suite runs FSX Play and GS Pro, giving you access to thousands of world-famous courses, practice ranges, skills challenges, and multiplayer games.

  • Yes! Each suite has a stocked Rocco Smart Fridge with complimentary beverages as well as assorted snacks for your enjoyment during your session.

  • The Golf Reserve has full sets of standard Callaway clubs for both right-handed and left-handed players. Players are encouraged to replace clubs when finished with use. Loaner clubs are located by the restrooms at the rear of the facility.

  • The Foresight Falcon launch monitor provides tour-level accuracy, tracking ball speed, launch angle, spin rates, and club data. It's the same technology used by PGA Tour professionals.

  • Please refer to your booking confirmation or visit our booking page for the most current cancellation policy details.

  • Yes! In our commitment to providing a world-class experience, The Golf Reserve introduced the Autonomous Real-Time Golf Utility and Support Service Bot - or A.R.G.U.S.

    Argus is on-site to assist with real-time chat support, facility patrols, troubleshooting, and more. He's just one of the many ways we're working to give you the best possible experience at The Golf Reserve.

  • GolfDoc is an AI-powered virtual caddie designed to support golfers at The Golf Reserve. GolfDoc can help diagnose issues with your swing, provide tips and steps to correct areas of concern, and even direct you to helpful YouTube videos. You can explore a weekly library of tips and tricks, develop your golf game knowledge, or polish your mastery through GolfDoc U. GolfDoc is constantly being improved and we're always interested in player feedback. To get started, simply create a free account on the web-based app and enjoy!

 

777 East Thunderbird Road, Suite 102
Phoenix, Arizona 85022

(On the south-east corner of 7th. Street and Thunderbird)

Hours:
Members: 24/7, 365
Non-Members: 8am - 8pm Daily

Contact:
PHONE: 602-353-7772
SMS TEXT: 602-353-7742
EMAIL: information@thegolfreserve.com

General Inquiries & Questions

Need to contact us with a general inquiry or question? Feel free to reach out using the form below and a member of our team will be happy to assist you.

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